Privacy Policy
Last Updated: July 2026
Chemtrols Infotech Pvt. Ltd. (“Chemtrols Infotech”, “we”, “our”, or “us”) is committed to protecting the privacy of our website visitors, clients, business partners, and prospective customers. This Privacy Policy explains how we collect, use, store, process, and protect personal information obtained through our website, products, services, and communications.
By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal and technical information when you interact with our website or services.
Personal Information
- Full Name
- Company Name
- Job Title
- Email Address
- Phone Number
- Business Address
- Information provided through contact forms, demo requests, emails, or other communications
Technical Information
- IP Address
- Browser Type and Version
- Operating System
- Device Information
- Website Usage Data
- Referring Website Information
- Date and Time of Visits
- Cookie and Session Information
How We Use Your Information
We may use the information we collect for the following purposes:
- Responding to inquiries and support requests
- Providing demonstrations of our products and services
- Communicating with prospective and existing customers
- Delivering requested information and services
- Improving website performance and user experience
- Conducting analytics and usage reporting
- Ensuring website and network security
- Complying with legal, regulatory, and contractual obligations
- Managing business relationships and service delivery
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze website traffic, remember user preferences, and enhance the browsing experience.
These technologies may be used for:
- Website Functionality
- User Preferences
- Analytics and Performance Monitoring
- Security and Fraud Prevention
- Traffic Measurement and Reporting
Visitors may manage cookie preferences through the cookie consent banner available on our website.
Legal Basis for Processing
We process personal information based on one or more of the following legal grounds:
- Your Consent
- Performance of a Contract
- Legitimate Business Interests
- Compliance with Legal Obligations
- Protection of Rights, Property, and Security
Information Sharing
Chemtrols Infotech does not sell or rent personal information to third parties.
We may share information with:
- Technology, Hosting, and Cloud Service Providers
- Business and Communication Platforms
- Analytics and Reporting Providers
- Professional Advisors and Auditors
- Government Authorities, Regulators, or Law Enforcement Agencies when legally required
All such parties are expected to maintain appropriate security and confidentiality standards.
Data Security
We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
While we strive to use commercially acceptable means to protect information, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce our agreements.
Your Rights
Subject to applicable laws, including the Digital Personal Data Protection Act, 2023, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of personal information
- Withdraw consent where processing is based on consent
- Object to certain processing activities
- Request information regarding the processing of your personal data
To exercise these rights, please contact us using the details provided below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of such websites. Users are encouraged to review the privacy policies of any third-party websites they visit.
Children’s Privacy
Our services and website are intended for business and professional use and are not directed toward children. We do not knowingly collect personal information from children without appropriate legal authorization or consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, technologies, or services. Any updates will be posted on this page along with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us:
Chemtrols Infotech Pvt. Ltd.
Amar Hill, Saki Vihar Road,
Near Saki Vihar Telephone Exchange,
Powai, Mumbai – 400072, India
Phone: +91 (22) 6715 1200
Phone: +91 (22) 2857 1913
Email: infotech@chemtrolsinfotech.com